When human touch and quality matter, meet AVRe (A-vree).  When peace of mind and security matter, there’s AVRe.  When real time interactions and a better customer experience matter, say hello to AVRe

AVRe –
Automated Video
Representative

AVRe contributes to outstanding customer service by easily and efficiently routing walk-in customers, then notifying the appropriate team member of their arrival. After each step, AVRe captures important management metrics.

Want to integrate customer service with your existing enterprise system to lower operating costs? AVRe…

  • Speeds up service for waiting visitors
  • Improves staff performance and utilization
  • Improves Security and customer tracking
  • Increases management’s “span of control” 
  • Is easy to use and affordable for multi-branch operation
  • Has an optional scoring feature that records face-to-face interactions for quality improvement

Want a fast and intuitive way to check in customers on an iPad, Surface Tablet or touch-screen device? AVRe…

  • Expedites easy check-ins with a highly intuitive workflow & ergonomic controls
  • Is easy to use for customers of all ages & technology ability
  • Is flexible on any device and can be fix mounted on a tablet to act as a concierge tool to check in visitors
  • Matches your Brand – readily change the appearance of the UI to match your corporate branding
  • Lets customers be customers, ie., Walk in & sign-in – free from worry that they’ll be overlooked or forgotten
  • Is wall display compatible with the AVRe display module to further enhance the self check-in experience
  • Offers Branch Video Meeting Queues

Want to provide full customer service support by connecting expert staff with visitors? AVRe Vidyo…

  • Increases staff utilization and reduces branch cost in local markets because no staff must be physically present
  • Saves human resource costs by serving geographic markets remotely
  • Extends the queue beyond remote locations so expert staff located elsewhere can service customers
  • Provides a warm customer service management component that’s often missing from video conferencing systems