You are about to request EMERGENCY SUPPORT from VITEC.   Please note, as stated in your Client Support Agreement, you will be billed for this service (minimum 1 hour) at our current hourly rate if this request is received outside of our normal business hours (defined as Monday through Friday from 8:00 AM to 5:00 PM Central Time).

Additionally, the success of this messaging feature is dependent on the reliability of the Internet.  If you do not hear from a technician within 45 minutes of sending this request, please call 913-307-1500 (in the Kansas City area) or 1-888-81-VITEC (outside the Kansas City area) and say "Emergency Support".

This form will collect the information necessary to process your Emergency Support Request.

Please fill out the form below completely.  This will help expedite your request.
Enter your contact information in the space provided below:
  Your Company  (Required)
  Your Name (Required)
  Your Phone Number (Required, use working number with area code)
  Your Extension (Required, use NA if Not Applicable)
Enter your comments in the space provided below:

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